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eCommerce Fulfillment Associate

at Stage Stores

Posted: 10/3/2019
Job Reference #: 50312508574_46224062551
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Job Description

Job Description

eCommerce Fulfillment Associate

eCommerce Fulfillment Associate is to ensure Guests receive their correct eCommerce orders in good condition and on schedule.

RESPONSIBILITIES

In a timely manner pull and pack merchandise from the sales floor to fulfill eCommerce Orders by using order reports downloaded from store computer

Operate computer system to complete the pull of orders and print shipping labels
Troubleshoot and problem solve when necessary
Ensure customer service when packing the orders (pack neatly, correctly, label information correctly and sign off on the completion, personally sign and include thank you cards with each order)
Maintain knowledge of the sales floor and departments
Maintain a clean and neat eCommerce work area

EDUCATIONAL/EXPERIENCE REQUIREMENTS

Ability to work independently and efficiently

Effective verbal and written communication skills (clear and concise)
Willingness to consult multiple resources to obtain answers
Multi-task efficiency
Strong organizational and time management skills
Retail experience is a plus
Ability to lift up to 30 pounds
Ability to work a flexible schedule

PHYSICAL REQUIREMENTS

Must be able to read and evaluate merchandise presentations and other reports

Must be able to communicate effectively with Guests, associates, job applicants, etc.
Must be able to stand and walk continuously for up to 6 hours
Must be able to climb a utility ladder to reach shelves and walls that are as high as 9 feet
Must be able to bend down to handle and move merchandise and other objects
Must be able to grasp, lift and move objects weighing up to 25 lbs
Must be able to grasp and manipulate small objects, such as pricing or security tags; must be able to use a pen and/or a keyboard
Please note this job description is not a comprehensive listing of all expectations, activities, duties or responsibilities, which may change at any time, with or without notice. Stage is an Equal Opportunity Employer that is committed to a diverse and inclusive work environment.