AstraZeneca Pharmaceuticals LP

Wilmington, DE, United States

Regional Service Application Manager

Posted 22 days ago

Job Description

Regional Service Application Manager / AstraZeneca Pharmaceuticals LP / Wilmington, DE (FT M-F). Resp for overall ownership of application services that support designated market. Must have a BA deg or for equiv in IT, Comp Eng, Mech Eng or rel + 10 yrs exp. 10 yrs of prog resp exp in each of the following: App Service Mgmt; SDLC; Interfacing with varied levels of organization; Managing team; Engaging & facilitating communication across teams & stakeholders on services, from escalated incident mgmt to service performance reporting, including at all levels from business leaders & IT leaders to technical teams; Utilizing Data warehousing, BI, Insights & Analytics technologies & methodologies ; Utilizing ITIL methodology & service mgmt software, including Service Now, MQC or JIRA; & Continuous service improvements, analyzing system landscape, identifying & optimizing process, applications, & systems which will improve business/user satisfaction, &/or provide effort or cost savings. AstraZeneca reqs all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as reqd by applicable law. Apply: Enter "R-146877 as the "Keyword," & click "Search Roles." No calls please. EOE.

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