Receive alerts when this company posts new jobs.

Global Operations Strategy - Big Data Engineer Lead


Posted: 6/4/2018
Job Status: Full Time
Job Reference #: 18036326

Job Description


Global Consumer Operations Strategy provides critical Analytics and Reporting, Workforce Management and Transformation leadership to all Lines of Business and Regions within Citi's Global Consumer Bank. The Global Strategy team drives value for our partners in Operations by delivering proactive analytics on customer behavior in our servicing channels, identifying transformational opportunities and ensuring operations efficiently meets customer service commitments.


Job Description


Data is one of Citi's most critical assets, and the quality and management of Citi's data assets is integral to delivering a remarkable customer experience and meeting the bank's objectives. The Head of Strategy Analytics for Global Operations Strategy  is currently seeking a candidate to act as a Big Data Engineer Lead. The Strategic Analytics team, within Global Consumer Bank, is focused on deployment of the Enterprise Analytics Platform and the Enterprise Data Governance operational model to improve the quality of data used in key enterprise processes.


The Big Data Engineer Lead will be part of a highly visible team focused on aligning strategic objectives with tactical demands. The person will lead the development of data & analytics platforms for Global Operations, including identifying foundation data, help creating the data lake, and understanding and leveraging advanced machine learning tools.


About Citi
Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition  explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.



  • Leads Data & Analytics Platforms development and sustainment; including Data Lake, Analytics, Data Quality, Master Data Management, Machine Learning platforms and more.
  • Works closely with Business and Technology executives to develop platforms vision, strategy and execution plans that are aligned with business analytics outcomes.
  • Stays current with industry trends and leads development of key data/analytics innovation platforms.
  • Helps formulate data quality management and controls program for Global Operations.
  • Ensures end-to-end data is captured accurately during customer onboarding, account opening and maintenance process and is leveraged effectively analytical models.
  • Partners with Technology and Data Architecture teams to ensure architectural consistency across all platforms.
  • Contributes to cross-team and function Enterprise data mapping and strategy.
  • Ensures the technical team aligns with architectural standards, documentation and operational strategy.
  • Will work closely with the Global Decision Management team to execute strategies in the new 'big data' environment.




Citi is an equal opportunity and affirmative action employer. Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity